Refund & Cancellation Policy
Refund & Cancellation Policy
At ROYALEAF, customer satisfaction is our priority.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests cannot be accepted.
Damaged or Incorrect Products
If you receive:
- Damaged products
- Defective products
- Wrong items
Please contact us within 48 hours of delivery with:
- Order Number
- Photos of the product
- Photos of the package
Refund Process
After inspection and approval:
- Refunds are processed within 5–7 business days.
- The amount will be credited to the original payment method.
Non-Returnable Products
For hygiene and safety reasons, opened or used products cannot be returned unless they are damaged or defective.
Contact
Email: support@royaleaf.in
Phone: +91-XXXXXXXXXX
